About the role
As an IT Support Engineer, you will be the first point of contact for technical issues and will provide timely support to ensure smooth operations. You will troubleshoot hardware and software issues, assist with network connectivity problems, and help maintain IT systems. This role is ideal for someone with a passion for technology and customer service, looking to advance their career in the telecommunications industry.
What you'll do
- Provide technical support to users and resolve issues
- Assist with network maintenance and troubleshooting
- Document and track support requests
- Collaborate with IT teams on system upgrades and implementations
What you'll need
- Bachelor's degree in Information Technology or related field
- Experience in IT support or helpdesk roles
- Strong problem-solving skills
Skills
Good to have
Benefits
- Opportunity for career growth in telecommunications
- Comprehensive training and support
- Health and wellness benefits
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