About the role
As an IT Support Engineer, you will provide essential technical support and troubleshooting for communication systems. Your daily tasks will include resolving hardware and software issues, assisting users with connectivity problems, and maintaining optimal system performance.
This role is perfect for individuals who enjoy problem-solving and helping others navigate technology challenges. You will collaborate closely with our IT team to ensure smooth operations and contribute to enhancing service quality.
If you are motivated and eager to learn, this position offers an excellent opportunity for growth in a dynamic environment.
What you'll do
- Provide technical support for telecommunications systems.
- Troubleshoot and resolve hardware and software issues.
- Assist users with connectivity and communication problems.
- Maintain and monitor system performance.
- Document and escalate unresolved issues.
What you'll need
- Bachelor's degree in Information Technology or related field.
- 1-3 years of experience in IT support.
- Strong problem-solving skills.
Skills
Technical troubleshooting.
Customer service.
Knowledge of telecommunications systems.
Good to have
Familiarity with network protocols.
Experience with helpdesk software.
Benefits
- Health and dental insurance.
- 401(k) retirement plan.
- Opportunity for professional development.
Interested in this role?
It takes about two minutes. Free to apply — IT Job Stuff never asks candidates for money.
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Questions about this job
What are the primary responsibilities of this role?
You will manage technical support requests, troubleshoot system issues, and maintain software and hardware.
Is this position remote or onsite?
This is an onsite position based in Downtown Chattanooga.
What qualifications do I need to apply?
Click "Apply Now" on this page to apply through IT Job Stuff. IT Job Stuff is recruiting for this role on behalf of a client employer.
What is the expected salary range?
The salary for this role ranges from $40,000 to $55,000 yearly.
How do I apply for this position?
Click "Apply Now" on this page to apply through IT Job Stuff. IT Job Stuff is recruiting for this role on behalf of a client employer.
Listing last updated