About the role
As an IT Support Engineer, you will serve as the primary contact for users facing technical challenges. Your responsibilities will include troubleshooting hardware and software issues, providing effective solutions, and escalating more complex problems as needed. This hands-on role is perfect for individuals with a solid background in IT support and a commitment to assisting others.
You will collaborate with the IT team to ensure optimal system performance, assist with software installations, and provide training on new technologies. This position offers an excellent opportunity to advance your technical skills while being part of a dynamic team focused on delivering exceptional support.
What you'll do
- Provide technical support for users
- Troubleshoot hardware and software issues
- Assist in software installations and updates
- Document and escalate issues as needed
What you'll need
- 2+ years of experience in IT support
- Knowledge of telecommunications systems
- Strong problem-solving skills
Skills
Good to have
Benefits
- Competitive hourly rate
- Flexible working hours
- Opportunity for skill development
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