About the role
We are seeking an IT Support Engineer to join our client's team in Austin. This role involves providing technical assistance and support for computer systems, ensuring smooth operations for users across the organization.
The ideal candidate will possess strong problem-solving skills and a foundational understanding of hardware and software troubleshooting. Responsibilities will include responding to user inquiries, diagnosing issues, and implementing solutions in a timely manner.
This position offers a great opportunity for entry-level candidates to develop their technical skills and gain valuable experience in the IT support field. Our client values a collaborative work environment and provides opportunities for growth and advancement.
What you'll do
- Troubleshoot hardware and software issues
- Provide technical support to users
What you'll need
- Associate's degree in IT or related field
- Customer service skills
Skills
Good to have
Benefits
- Health insurance
- Paid training
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