About the role
As an IT Support Engineer, you will troubleshoot and resolve technical issues for both clients and internal teams. Acting as the first point of contact for IT-related inquiries, you will ensure timely and effective solutions, enhancing user experience. This role is ideal for those passionate about technology and eager to assist others in a fast-paced environment.
You will collaborate closely with a dedicated team that values innovation and teamwork. Your contributions will help maintain high standards of service and support, making a significant impact on the organization’s efficiency and client satisfaction.
What you'll do
- Troubleshoot and resolve IT-related issues
- Provide technical support to clients and staff
- Document and track support requests and resolutions
- Assist in maintaining IT infrastructure
What you'll need
- Bachelor's degree in IT or related field
- 1-3 years of experience in IT support
- Strong problem-solving skills
Skills
Excellent communication skills
Proficiency in IT support tools
Knowledge of networking fundamentals
Good to have
Experience with VoIP systems
Familiarity with cloud services
Benefits
- Health insurance
- 401(k) plan
- Paid time off
Interested in this role?
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Questions about this job
What are the primary responsibilities of the IT Support Engineer?
The IT Support Engineer will troubleshoot technical issues, provide support to users, and maintain IT systems.
What qualifications are needed for this role?
Candidates should have a degree in IT or related field and at least one year of experience in a support role.
Is this position onsite?
Yes, this position requires you to work onsite in the Medical Center area of Chesapeake.
What is the typical salary range for this position?
The salary for this role ranges from $45,000 to $70,000 per year.
Listing last updated