About the role
As a Telecommunications Support Specialist, you will be the first line of support for our clients, ensuring their telecommunications systems operate smoothly. You will troubleshoot and resolve issues, assist with installations, and provide training to end-users. This role is ideal for individuals who enjoy problem-solving and have a keen interest in telecommunications technology.
You will work closely with engineers and other technical staff, fostering a collaborative environment. The hiring company offers opportunities for growth and development, making it a great place to advance your career in telecommunications.
What you'll do
- Provide technical support for telecommunications systems.
- Troubleshoot and resolve issues for clients.
- Assist with system installations and configurations.
- Train end-users on telecommunications technology.
What you'll need
- 2+ years of experience in telecommunications support.
- Strong technical and problem-solving skills.
- Excellent communication and interpersonal skills.
Skills
Knowledge of telecommunications systems.
Technical troubleshooting skills.
Effective communication abilities.
Good to have
Familiarity with VoIP technology.
Experience with network troubleshooting.
Benefits
- Health and dental insurance.
- 401(k) plan with company match.
- Opportunities for professional development.
Interested in this role?
It takes about two minutes. Free to apply — IT Job Stuff never asks candidates for money.
Questions about this job
What are the primary responsibilities of this role?
You will provide technical support, troubleshoot issues, assist with installations, and train end-users on telecommunications systems.
What is the work environment like?
The role is onsite in Chicago's Loop area, promoting team collaboration and immediate support.
What qualifications are required?
Candidates should have at least 2 years of experience in telecommunications support along with strong problem-solving skills.
What is the salary range for this position?
The salary range is between $60,000 and $80,000 per year, depending on experience.
Listing last updated