Key Responsibilities:

Serve as the primary SME for Cisco DNA Center (DNAC), which includes but is not limited to the following:

1. Cisco DNAC Expertise:

• Onboard, provision, and manage network devices (e.g., routers, switches, wireless controllers, and access points).
• Utilize DNAC assurance features for network health monitoring, troubleshooting, and anomaly detection.

2. Implementation and Operations:

• Lead the planning, deployment, and configuration of Cisco DNAC solutions and related network infrastructure components.
• Develop and implement standard operating procedures (SOPs) and best practices for DNAC management.

3. Troubleshooting and Resolution:

• Act as an escalation point for complex network issues, leveraging DNACs analytics and troubleshooting tools.
• Conduct root cause analyses (RCAs) for critical incidents related to network performance, connectivity, and security.

4. Mentorship and Knowledge Transfer:

• Provide expert guidance, training, and knowledge transfer to junior network engineers and operations teams.
• Create comprehensive documentation, runbooks, and playbooks related to DNAC operations.

Required Skills:

• Proficiency in Software-Defined Access (SDA) fabric design, implementation, and operations (including border, control plane, and edge nodes).

Desired Skills:

• Cisco Certified Network Practitioner (CCNP) certification with Designing Cisco Enterprise Networks (ENSLD) concentration examination is preferable.

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.