Manager Consumer Bureau IT
Full Time
1 month ago
Employment Information
Roles & Responsibilities
- Manage,deploy and supporting applications in production & UAT environment
- Work as part of the technical support team and meet SLA`s of uptime and performance
- Plan and execute system upgrade, patches and enhancements
- Ensure high level of performance, availability, sustainability and security of the production system
- Work in collaboration with internal teams, technical partners and vendors for any related activity
- Enable process optimization with the help of automation
- Understand the business to be able to provide technology inputs to improvise the system, generate reports etc.
- Refine and automate regular processes, track and document issues and changes
- Create sops and work on capacity management.
Experience and Skills
- B.E in IT is preferable.
- 1-3 years relevant experience in IT support function
- Experience with Linux OS environment & Administration
- Experience in shell scripting & automation
- Prior experience of supporting and maintaining production system critical to business
- Ability to provide 24*7 application support
- Good analytical ability
- Strong collaboration and communication skills
- Willing to learn and work on any new technology
- Experience on Hadoop,Kafka & PostgreSQL will be added advantage
Impact Youll Make:
Essential Competencies :
Ability to build trusting relationships - across all levels and in the immediate / extended team internationally, should be known and regarded as a trusted competent advisor.
Driving innovation A believer in continuous improvement of services, processes and operational efficiency. Demonstrates curiosity and critical thinking.
Business Acumen Spends time to ensure understanding of the business and aligns accordingly.
Change agent Ability to diagnose correctly, design and execute interventions. Ensures communication through appropriate channels in a concise and proactive manner.
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