About the role
As an IT Support Specialist, you will be responsible for diagnosing and resolving technical issues, managing help desk requests, and providing support for hardware and software applications. You will work closely with team members to ensure that systems are running smoothly and efficiently.
This contract position requires strong problem-solving skills and the ability to communicate technical concepts clearly to non-technical users. You will have a chance to enhance your skills while working in a supportive environment that values employee growth.
What you'll do
- Provide technical support to staff
- Troubleshoot hardware and software issues
- Manage help desk requests
What you'll need
- Associate's degree in IT or related field
- 2-4 years of experience in IT support
- Excellent communication skills
Skills
Troubleshooting
Customer service
Technical support
Good to have
Network administration
Knowledge of help desk software
Benefits
- Competitive salary
- Health benefits
- Opportunity for professional development
Interested in this role?
It takes about two minutes. Free to apply — IT Job Stuff never asks candidates for money.
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Questions about this job
What will my day-to-day tasks include?
You will manage help desk requests, troubleshoot issues, and provide technical support to staff.
Is this position onsite or remote?
This is an onsite position based in Downtown Richmond.
What experience do I need?
2-4 years of experience in IT support or help desk roles is required.
What technical skills are necessary?
Strong knowledge of hardware and software troubleshooting is essential.
Listing last updated