IT Engineer
Full Time
1 month ago
Employment Information
- Nomia is transforming the way organizations manage tail spend procurement.
- Our AI-powered SaaS platform combines cutting-edge technology with deep human procurement expertise to simplify sourcing, drive compliance, and unlock measurable value.
- With a fast-growing global customer base and teams across London, Dubai, Singapore, Krakow, Chicago, and India, were building a rocket ship for growth, and were looking for passionate, high-impact people to join u.
- The.
- Role.
- We're looking for an IT Engineer to join our growing team in Bangalore.
- You will work with the rest of the IT Team, currently based in London, to ensure the smooth running of our global off.
- ices.
- Responsib.
- ilities.
- Excellent working knowledge of Windows 11, printers, & HPe Aruba wireless conn.
- ectivityBasic understanding of hardware and software firewall.
- conceptsDay to day solving of desktop and system problems (onsite and remote).
- Using our helpdesk ticketing system Service Now, actively take ownership of new tickets, regularly maintain your ticket queue, and ensure all requests are.
- logged.
- Highlight areas of repeating problems and/or waste activities to the Nomia IT.
- ManagerAct as technical escalation point for Nom.
- ia staffCreating, maintaining, and updating technical docume.
- ntation.
- Providing 1st line application support, as well as user setups, access request changes for all Nomia core line of business appli.
- cations,Install, maintain, and support new software applications, hardware, and.
- systems.
- Ensure our internal asset management system is maintained and.
- updated.
- Monitor and maintain network infrastructure, using the Nomia proactive monitor.
- ing toolSupport others within the IT Team with larger change related act.
- ivities.
- Experience and Qual.
- ifications.
- Experience with Entra ID, DHCP, DNS &.
- IntuneExperience working with iPhone iOS / Mac.
- OS systemsKnowledge of various Microsoft Office 365 products.
- and Azure.
- Natural problem-solving skills and the ability to work independently or as part of a team to find a solution, to one off or reoccur.
- ring issuesExperience in documenting processes and.
- procedures.
- Genera.
- l Information.
- Adhere to Nomias data protection and information security policies.
- at all times.
- Promote diversity and inclusion in line with Nomia.
- s core values.
- This is a hybrid role, with three office days per week required, potentially more during training or as requested by yo.
- ur supervisor.
- Contribute to continuous improvement in systems.
- and processes.
- Please note that this role description is a guideline, and duties may evo.
- lve over time.
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