Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Microsoft Robotic Process Automation

Good to have skills :NA
Minimum 3 year(s) of experience is required

Educational Qualification :15 years full time education

Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and effectiveness of the organization. Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Assist in the development and implementation of process improvements to enhance system performance. Document and maintain records of issues and resolutions to build a knowledge base for future reference.

Professional & Technical Skills:
Must To Have Skills:
Proficiency in Microsoft Robotic Process Automation. Strong analytical and problem-solving skills to identify and resolve issues effectively. Experience with scripting languages to automate tasks and improve efficiency. Familiarity with system monitoring tools to track application performance. Ability to work collaboratively in a team environment and communicate effectively with stakeholders.
Additional Information: The candidate should have minimum 3 years of experience in Microsoft Robotic Process Automation. This position is based at our Mumbai office. A 15 years full time education is required.
Qualification15 years full time education