Associate, Sales Support Representative – Shanghai

Full-time @BlackRock in Sales & Relationship Management jobs
  • Shanghai, CN View on Map
  • Apply Before : January 9, 2023
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Job Description

Join leading Investment management company BlackRock as Associate, Sales Support Representative in Shanghai, CN. refer job details to submit BlackRock job application in Shanghai.


Job Title : Associate, Sales Support Representative

Location : Shanghai, CN

Job Category: Sales & Relationship Management



About this role

BlackRock China Fund Management Corporation (FMC):
BlackRock’s purpose is to help more and more people experience financial well-being and the firm has a long history of investing in and serving investors in China. BlackRock aspires to become the leading global asset management firm operating in China and is committed to contributing to the long-term development of the local asset management industry. BlackRock China Fund Management Company, a Shanghai-based wholly-owned subsidiary of BlackRock, aims to extend its asset and risk management expertise and offer Chinese investors innovative and diversified mutual fund products and investment solutions to help transform more cash savers into long-term investors.

Role Description:
BlackRock is looking to continue its expansion in Greater China with talented individuals who have ambitions to develop together with us. We are currently looking for a highly-competent sales support member.

This role will support relationship managers and partners to facilitate client relationships and account management and provide excellent client services to end clients.

Key Responsibilities:

Work closely with senior sales professionals to facilitate client relationships and account management
Responsible for day to day management of sales support activities for sales team
Coordinate and partner closely with different internal departments, including Legal and Compliance, and operations teams to ensure seamless sales operations
Work closely with FMC Marketing team for new products and campaign launches as required
Support due diligence on clients and facilitate onboarding of new funds
Responsible for regular reporting, compiling and analyzing sales data and be able to identify potential issues
Conduct marketing / industrial research and provide solutions to address client issues / problems
Responsible for providing performance data to clients, addressing client inquiries on products and other sales related matters
Preparation of sales decks and presentation materials for the sales team
Assist in drafting sales leaflets and flyers for clients as required
Responsible for providing client services to end clients, including taking inbound calls, handling client inquiries and complaints and conducting outbound calls
Generate client service reports and leverage internal resources to improve client experience

Qualifications, Knowledge and Experience:

At least 3-5 years’ relevant experience in investment management / wealth management industry
Sound knowledge in financial markets / mutual funds
Strong interpersonal and communication skills
Proficient in both written and spoken English and Mandarin Chinese – coupled with Chinese-English/English-Chinese translation skills. Proficient in Chinese word processing is a must
Detail-minded, reliable and well-organized
University graduate, preferably in a business or finance-related discipline
Ability to multi-task in a fast-paced environment
Mature and independent, self-motivated and a strong team player

Fund practitioner certificate is required

Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work pilot

BlackRock’s current hybrid work pilot is designed to help you experience the best of both worlds: the opportunity to connect with colleagues in person and the flexibility to work remotely, with greater time to focus on what’s important to you. In line with local health guidance and regulations, employees are generally expected to work 3 days in the office and 2 days from home (on average) each week. For some business groups, more time may be required in the office, while greater flexibility may be in place for others. Our “One BlackRock” culture means you’ll be supported to collaborate with your new colleagues while bringing your full self to work – wherever you are.

The health, safety and well-being of our people will always be our top priorities; we will continue to monitor local conditions and health advisories in making decisions about our work environments.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit | | Instagram: @blackrock | Twitter: @blackrock | LinkedIn:

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.

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