Join leading Investment management company BlackRock as Network Operations Engineer – Associate (MSFT Azure cloud is a plus) in Wilmington, US. refer job details to submit BlackRock job application in Wilmington.
Job Title : Network Operations Engineer – Associate (MSFT Azure cloud is a plus)
Location : Wilmington, US
Job Category: Technology
About this role
Technology & Operations
Technology & Operations is the backbone for both the client lifecycle and the investment lifecycle. The group’s Follow the Sun Model ensures that the firm’s operations are consistent and efficient across all investment products, client channels and regions, helping to deliver a superior client experience and drive scalability. Technology & Operations is driven by a global network of Operating Centers of Excellence, which centralizes knowledge and equips support teams with the data and timely information needed to innovate and deliver on behalf of internal partners and clients.
Network Operations is part of Global Technology Infrastructure department and is responsible to manage the global network and security infrastructure. The team will do the operational, project and engineering in the multiple aspect such as routing, load balancing, security, monitoring and optimizing the network.
As a Network Operations Engineer, you will:
Work closely with regional and global teams to provide ongoing support for the global network infrastructure (on-prem and cloud)
Be security focused and ensure standard configurations are deployed in the infrastructure. Call out any anomalies and spearhead efforts to remediate
Completion of ServiceNow tickets within the SLA
Maintenance and optimization of the global network infrastructure including Firewalls, F5’s, Routers/Switches, Proxies, WiFi etc.
Assist in developing solutions and implement changes as necessary
Perform network configuration changes in accordance with change management process
Perform root cause analysis for service interruption recovery, creating preventative measures to deploy in the enterprise
Respond to alerts by following documented procedures for verifying, determining the case and resolving or escalating as necessary
Create and maintain network documentation as it relates to network configuration, network diagrams and processes
Review incident reports provided by vendors, as well as draft internal incident summary reports to senior management when called for
Work closely with Engineering team is architecting solutions and in implementation of solutions
Participate in vulnerability management process. Identify and implement solution to remediate TVAS issues
Utilize JIRA for proper task tracking and in proactively identifying task conflicts
Participate in on-call rotation, shift work and regular weekend work
What You’ll Need:
Bachelors degree and 5 years of experience or Masters degree and 2 years of experience in the related field
In-depth knowledge of network routing and switching technologies and protocols
Extensive Experience with various Cisco equipment, including routers (such as ISR 2900, 3800, 4300 etc. routers), switches (such as 6500, 3700, 4500, and Nexus switches) and firewalls
Experience with Cisco and Check Point firewalls, as well as web proxies and F5 load-balancers
Experience scripting and providing automation solutions for networks (Python, Ansible, Terraform) is highly desirable
Flexible and able to shift rapidly with an ever-changing environment
Must possess ability to multi-task in a fast-paced environment and escalate issues effectively
Outstanding written, verbal communication, as well as strong customer service skills
Experience of working in a highly regulated environment.
Demonstrated ability to multi-task and manage multiple initiatives in the execution of daily operations
CCNP Cisco certification or equivalent preferred.
Who You Are:
You take emotional ownership of the technologies and services you deliver.
You are committed to a diverse, inclusive, and equitable working environment.
You are passionate about crafting and evolving the services you are responsible for to better serve our internal and external clients!
You enjoy rolling up your sleeves and going deep when necessary.
You persevere where others do not!
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work pilot
BlackRock’s current hybrid work pilot is designed to help you experience the best of both worlds: the opportunity to connect with colleagues in person and the flexibility to work remotely, with greater time to focus on what’s important to you. In line with local health guidance and regulations, employees are generally expected to work 3 days in the office and 2 days from home (on average) each week. For some business groups, more time may be required in the office, while greater flexibility may be in place for others. Our “One BlackRock” culture means you’ll be supported to collaborate with your new colleagues while bringing your full self to work – wherever you are.
The health, safety and well-being of our people will always be our top priorities; we will continue to monitor local conditions and health advisories in making decisions about our work environments.
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit careers.blackrock.com | www.blackrock.com/corporate | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
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